buying at luxeford
1. Finding what you love, there are several ways to find the pieces that most interests you
2. register and bid
What’s next? Before you can bid you have to register. Whether you plan to bid in person, by telephone or online, you can register for any sale in advance via our Bids Department.
New Bidders
All bidders are required to create an account and properly registered. You will be asked to provide your full contact details, along with a government issued photo ID/passport and proof of address. For certain transactions, you may be asked for a financial reference and a deposit as a condition of allowing you to bid.
Bidding as Agent
Bidders act as principal unless they have Luxeford prior written consent to bid as agent for another party. Bidders are personally liable for their bid and are jointly and severally liable with their principal if bidding as agent.
New Bidders
All bidders are required to create an account and properly registered. You will be asked to provide your full contact details, along with a government issued photo ID/passport and proof of address. For certain transactions, you may be asked for a financial reference and a deposit as a condition of allowing you to bid.
Bidding as Agent
Bidders act as principal unless they have Luxeford prior written consent to bid as agent for another party. Bidders are personally liable for their bid and are jointly and severally liable with their principal if bidding as agent.
BIDDING METHODS
(a) Saleroom Bid
Bidding in person offers a thrill like no other. You will need to register in advance with the Bids Department and present your identification to collect your bidding paddle before the auction begins. New bidders are encouraged to register 24 hours in advance of a sale to allow sufficient time for us to process your information.
(a) Saleroom Bid
Bidding in person offers a thrill like no other. You will need to register in advance with the Bids Department and present your identification to collect your bidding paddle before the auction begins. New bidders are encouraged to register 24 hours in advance of a sale to allow sufficient time for us to process your information.
(b) Telephone Bid
If you prefer bidding by phone, we will call you from the saleroom and bid on your behalf. We also suggest that you leave a Safety Bid which we can execute on your behalf in the event we are unable to reach you by telephone. Multilingual staffs are available to execute bids for you. Please contact our Bids Department to register.
If you prefer bidding by phone, we will call you from the saleroom and bid on your behalf. We also suggest that you leave a Safety Bid which we can execute on your behalf in the event we are unable to reach you by telephone. Multilingual staffs are available to execute bids for you. Please contact our Bids Department to register.
(c) Absentee Bid
What if you’re unable to attend an auction? Simply place an absentee bid (also known as a written bid) at least 24 hours before the sale and we will bid on the item for you. Choose the lot you wish to bid and place the maximum bid amount. To find out how you performed with your absentee bid after the auction, view auction results online or contact our Client Service Department. +852 2899 2128 Monday - Friday, 9:00 am - 6:00 pm, local time.
What if you’re unable to attend an auction? Simply place an absentee bid (also known as a written bid) at least 24 hours before the sale and we will bid on the item for you. Choose the lot you wish to bid and place the maximum bid amount. To find out how you performed with your absentee bid after the auction, view auction results online or contact our Client Service Department. +852 2899 2128 Monday - Friday, 9:00 am - 6:00 pm, local time.
Online-Only Auction
We regret to inform that our online auction services are not available at this time. Please stay tune and we shall be able to assist you with this in a few months.
Absentee / Telephone / Safety Bid Form can be located at the back of the printed catalogues and fax or email it to the Bids Department.
We regret to inform that our online auction services are not available at this time. Please stay tune and we shall be able to assist you with this in a few months.
Absentee / Telephone / Safety Bid Form can be located at the back of the printed catalogues and fax or email it to the Bids Department.
3. Buyer's Premium
A buyer's premium will be added to the hammer price and is payable by the buyer as part of the total purchase price. The buyer's premium is 20% of the hammer price up to and including HK$4,000,000 and 12% of that part of the hammer price above HK$4,000,000.
4. Payment
Congratulations! You have successfully bid and purchase your item, you'll receive an Invoice from Luxeford with the following information:
Should you require any assistance with the payment process, please contact us and we would be more than happy to assist you.
- An invoice setting out the hammer price plus all other applicable charges, such as the buyer’s premium, local taxes, shipping expenses, loss and damage liability fees, and any other charges that may apply.
- Details on how to pay (clients are responsible for all bank charges relating to bank transfers).
- Collection and storage information, including the location of your property and date of availability (if applicable).
- Shipping quotation for overseas purchases will be included (if applicable, please note that clients are responsible for meeting the requirements of any laws or regulations which apply to exporting any lot(s) prior to bidding).
Should you require any assistance with the payment process, please contact us and we would be more than happy to assist you.
Customers are strongly recommended that you review our full set of Terms and Conditions online (also available on our printed catalogues) for more details. By registering to bid and/or by bidding at auction you agree to these terms, so you should read them carefully before doing so. You may also contact our office for any assistance.